What if it takes forever or I make mistakes when setting up my new accounting software? One of the most painful parts of transitioning to a new accounting software is installing and setting it up. Doesn’t it always seem like: It doesn’t work like it should. It takes... What if the accounting software support doesn’t understand my business and can’t help me? If your software company support doesn’t understand your business, it’s going to be hard for them to help you. Most of us have experienced this in some capacity or another. We’ve... How to escape the automated attendant maze for accounting software wholesale petroleum distributors. Poor customer service is the result of shifting the costs of providing high quality support to the customer. Or it’s a thinly veiled attempt to get the client to pay... Accounting software wholesale petroleum distributors: How to stop losing time waiting “on hold” for software help. Has this happened to you? You call your software helpdesk for help with an issue. You get a machine or a live human. They ask you to explain... How to deal with cold or downright rude customer service representatives if you’re aN accounting software wholesale petroleum distributor. You’ve run into them before. The barista that pretends to not see you and talks to her colleagues for another five minutes... Accounting software wholesale petroleum distributors: How to get help even when you know more about the software than the support staff. A common theme we’ve been hearing through the grapevine is that former software support staff that were knowledgeable and... 
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