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“We are a small wholesale petroleum distributor that primarily provides short truck delivery, but we also operate our own transport to haul all of our own product to either direct drop to a customer or to our bulk plant. We also operate several cardlock locations that are proprietary to us and are not part of an outside network. We transitioned from a very well-known petroleum ERP system we had been using for the past 19 years to AIMS. Our previous software vendor was bought out and we were offered a transition discount to upgrade our package to integrate with the new company’s software. We chose to look elsewhere and found AIMS and their Commander ERP system. I sent a request for information via AIMS’ website and Annette responded to me within 10 minutes! Since then, we have been working with the AIMS team and their responsiveness has continued to be as equally impressive as that first communication with Annette. The entire team’s level of knowledge and professionalism has been superb. For the first time, we are working with a software company that truly understands our business and their software, and how to utilize their software to run our office more efficiently. The biggest hurdle for us has been learning a new nomenclature and changing the process of how to enter data. Three months in and we are able to recognize and correct our data input mistakes. The Commander system has proven itself to be very forgiving. The customer support AND TRAINING have been outstanding! I only wish we would have made this transition much earlier.“
President, Rigby Oil Company, Inc.
235 DeSiard Street
Monroe, LA 71201